Store Policy

 

Customer Care

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We promise to deliver exceptional customer service to all our customers. We have a live chat room for any questions you may have and responses will be answered quickly. At Mollie Sophia building customer trust in us and our products is what we strive for.

 

Privacy & Safety

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Thank you for your interest in our online shop.

Your privacy and protecting your privacy is really important to us. In the following we are providing you with more details about our privacy policy with regard to the collection, usage and disclosure of information that we receive when you use our service.

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We use your data to:

o Improve user experience on our website

o Prevent fraud

o Build statistics

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If you have granted your consent for us to contact you, you may overturn this at any time. In such cases, all data processing that has taken place prior to the repeal of your consent will be deemed legally acceptable. To revoke your consent, you may click on the link provided in any email you receive from us to unsubscribe from our email service. You can also change the appropriate setting in your user account or send us a message via our 'Contact' page or click HERE. If you send us a message stating that you no longer wish to receive emails from us, we will not send any further emails to the email address you indicate.

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Wholesale Inquiries

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If you are an independent retailer or chain looking to buy at a wholesale price please do not hesitant to contact us via our 'Contact' page or click HERE​. We can provide you with further information about our wholesale prices and quantity size requirements. We are a growing business supplying a range of wedding florists and other businesses across the UK.

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